Q: What is a wear date? A: Your wear date is the date that you will be wearing your item. If we can't get your item to you before this date, we will cancel your order and notify you via email. *Please be honest about your wear date, this is one of the most important contributing factors when a dress needs to be shipped to you.
Q: How do I check availability and delivery time? A: There are several ways you can check availability and delivery time. You can use our LIVE CHAT feature on our homepage, you can e-mail us at firstname.lastname@example.org, or you can call us at 1-800-753-4544 and one of our customer service representatives will be glad to provide you with this information.
Q: What is a "Special Order"? A: A special order is when we order an item from directly from the designer because it is out of stock in our store. Sometimes the manufacturer has the item in stock and can ship it out to us immediately.If they do not have it in stock, it must be made to order and delivery time can vary from 2-16 weeks. Once the dress is received in our store, it is shipped to you that same day.